Terms and Conditions
Terms and Conditions
Effective Date: [Insert Date]
Welcome to Supply24 ("Company", "we", "our", or "us"). These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms.
1. Eligibility
Our website is intended for business customers only. By placing an order, you confirm that you are purchasing products for business, commercial, or professional use and have the authority to bind your business to these Terms.
2. Account Registration
You must provide accurate and complete business information.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
3. Products
We strive to ensure that product descriptions, specifications, and images are accurate.
Product availability is subject to stock.
We reserve the right to modify or discontinue products without prior notice.
4. Pricing
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices are exclusive of applicable GST unless specifically mentioned.
Prices may change without prior notice.
5. Orders
Orders are subject to acceptance and availability.
We reserve the right to cancel or reject any order at our discretion.
An order confirmation does not guarantee acceptance until the order is processed.
6. Payment
Payment must be completed using the available payment methods.
Credit terms, if provided, are subject to separate agreements.
Failure to make payment may result in cancellation of the order or suspension of your account.
7. Shipping and Delivery
Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.
Risk of loss transfers to the buyer upon delivery.
Customers should inspect products immediately upon receipt and report any damage within 48 hours.
8. Returns and Refunds
Returns are accepted only for damaged, defective, or incorrectly supplied products, subject to approval.
Return requests must be submitted within the specified return period.
Products must be unused and returned in their original packaging.
Refunds or replacements will be processed after inspection and approval.
9. Cancellation
Orders may be cancelled before dispatch.
Orders already dispatched cannot be cancelled unless otherwise agreed in writing.
Cancellation charges may apply where applicable.
10. Warranty
Manufacturer warranties apply where available.
We do not provide any additional warranties unless expressly stated.
Warranty claims must follow the manufacturer's policy.
11. Intellectual Property
All website content, including logos, trademarks, images, product information, text, graphics, and software, is the property of Supply24 or its licensors and is protected by applicable intellectual property laws.
12. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
13. Customer Responsibilities
Customers agree to:
Provide accurate information.
Use products according to manufacturer instructions.
Comply with all applicable laws and regulations.
Not misuse the website or attempt unauthorized access.
14. Force Majeure
We shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, strikes, transportation disruptions, government actions, or other unforeseen circumstances.
15. Privacy
Your use of our website is also governed by our Privacy Policy.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
17. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website and become effective immediately upon publication.
18. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Supply24
Email: support@supply24.in
Phone: 94490-45807
Website: https://www.supply24.in
By using our website and placing orders, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
